Privacy policy

Olé Jerseys respects the privacy of everyone who visits our store, creates an account, places an order, contacts support or otherwise interacts with our services. This policy explains what information we process, why we use it and what choices you have.

Controller and contact

The data controller is Ole Sports Group LLC, which operates the store under the trade name Olé Jerseys, with business address at 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, United States. For questions about privacy, personal data rights or marketing communications, write to soporte@olejerseys.com.

Data we may process

Depending on your relationship with us, we may process contact and shipping data (name, address, phone number and email); order and payment data (products, amounts, payment status and billing address); account data; communications with support; technical and usage information (such as IP address, browser, device, cookies and site interaction); and marketing preferences when you provide or authorize them.

We do not store full payment card details. Payments are processed by the payment providers available at checkout.

Purposes and legal basis

We use this data to manage and charge your order, prepare and ship products, provide customer service, handle returns, prevent fraud, keep the site secure, comply with legal obligations and improve the store. Where applicable, we may also send marketing communications if we have your consent or another valid legal basis. You can unsubscribe from marketing communications at any time using the link included in them or by writing to us.

Recipients

We may share strictly necessary data with Shopify, payment providers, carriers, technology providers, customer service, analytics, fraud prevention and other service providers that help us operate the store. We may also disclose data when necessary to comply with a legal obligation, defend our rights or respond to a valid request from a competent authority.

Retention

We keep data for as long as necessary for the purposes described, to manage the business relationship and for the periods required by applicable law. After that, data will be deleted, anonymized or kept blocked where appropriate.

Your rights

Depending on the applicable law, you may request access, rectification, erasure, objection, restriction of processing, portability or withdrawal of consent. To exercise these rights, write to soporte@olejerseys.com stating your request. You may also file a complaint with the competent data protection authority if you believe your rights have not been respected.

Cookies and similar technologies

We use cookies and similar technologies to make the store work, remember preferences, analyze usage and, where applicable, show or measure marketing communications. You can manage your preferences through the cookie banner or tools available on the site, as well as your browser settings.

Updates

We may update this policy to reflect legal, technical or operational changes. The current version will be published on this page with its update date.